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That’s more than 37,400 motorist assists every year. CHART ERTs assist a motorist every 14 minutes (average).

​​Map of sections of Maryland covered by CHART emergency patrols. Although they have assigned patrol routes, the ERTs are available to assist with traffic incidents anywhere they are needed in the State. CHART operates 43 emergency patrol vehicles covering more than 2,000 lane miles of Maryland highways. Emergency Response Technicians (ERTs) are on call to assist managing incidents any time. in the Western Region (Washington and Frederick Counties, and western Carroll and Howard Counties). MDOT SHA Emergency Patrols operate 24/7 in the Baltimore/Washington Metropolitan Area and from 5 a.m. The goal was to detect and respond to incidents that added to the already massive delays along US 50 between the Annapolis area and Ocean City. As traffic congestion and delays along US 50 to and from the Eastern Shore area stretched for miles and miles, MDOT SHA began a partnership with the Maryland State Police and opened the first Traffic Operations Center in Maryland – the Eastern Shore Traffic Operations (ESTO) Center, also known as Reach the Beach. HistoryĮmergency Traffic Patrols (ETP) have been helping stranded motorists and assisting police at incidents along Maryland’s interstates and highways since the 1980s. CHART, through best nationally recognized practices, supports the National Unified Goal by enhancing responder safety, coordinating the quick clearance of Maryland’s travel lanes, improving interagency communications and reducing secondary crashes, all in an effort to keep motorists safer and to keep Maryland moving forward on our roadways. The emergency patrols also assist all allied law enforcement agencies and fire/rescue departments in the State of Maryland.Īlthough most citizens associate the “big yellow trucks with the GEICO decal on the side” with motorist assistance, the primary function of the CHART Emergency Patrol, sponsored by GEICO, is Traffic Incident Management. The Coordinated Highways Action Response Team (CHART) Emergency Patrols, sponsored by GEICO, operate in partnership with the Maryland State Highway Administration (MDOT SHA), Maryland Department of Transportation (MDOT), Maryland Transportation Authority (MDTA), and the Maryland State Police (MSP).